At Organic Serums, we understand the mistakes that can be made when ordering. Our main concern is your satisfaction with our brand, so we will try to work with you in reason. 

In order for your return to be eligible,


If any of these terms are breached, we have the right to refuse your request.

Customer satisfaction is very important to us, so please contact us if there are any issues or concerns you may have for your reason of request.

Unfortunately, we DO NOT offer full refunds.

We will not be held liable for the cost of your return. In order to ensure your product is returned effectively to us, we do recommend you track your postage as we are not liable if your package is misplaced whilst being returned to us.